Question 1

How far in advance should I book a ride?

Accepted Answer

We recommend booking your ride at least 48 hours in advance, especially during peak travel times.

Question 2

What payment methods do you accept?

Accepted Answer

We accept major credit cards.

Question 3

Can I request a specific vehicle?

Accepted Answer

Yes, you can request a specific vehicle type, subject to availability.

Question 4

Do you offer luggage assistance?

Accepted Answer

Our chauffeurs are happy to assist with your luggage. Just select our meet and greet option during the reservation process.

Question 5

Can I track my ride?

Accepted Answer

Yes, we offer real-time tracking of your ride through our app or website.

Question 6

What areas do you service?

Accepted Answer

We service all DTW travelers to and from Detroit Metro Airport including the surrounding destinations of Downtown Detroit, Ohio, Indiana, Illinois, and Windsor Ontario.

Question 7

Do you offer child safety seats?

Accepted Answer

At this time we do not offer child safety seats.

Question 8

What is your cancelation policy?

Accepted Answer

Our Cancelation Policy and Terms and Conditions can be found by clicking here.

Question 9

Do you offer transportation on a hourly basis?

Accepted Answer

Yes, Hourly service is available.

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